Please note that you may receive a card type other than your choice, depending on the result of EastWest's evaluation of your application. CARD TYPE. PAL Mabuhay Miles. Points Required. EastWest Visa Infinite. 1,. 4, EastWest Visa Platinum. 1, EastWest Platinum. 1, 5, EastWest Bank Credit Cards. EastWest Credit Card is your perfect financial partner. Different types of cards for different type of needs. Credit cards that make.
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Do you have translation services for credit card account related questions? Call customer service at Before making a large transaction, let customer service know when and where you plan to make the transaction as well as the estimated amount. Before making an online transaction with an international merchant, let customer service know who the merchant is and where they are located.
If you receive an SMS or email about a suspicious transaction on your credit card account, please respond immediately. Q: How long does it take for my payment to post? Payment will be applied to your balance the same day received.
However, it may take up to 3 days to be reflected in your available credit. Q: How do I make sure that my payment is received by my due date? As long as your payment is sent from your financial institution or your payment is post marked by the due date, the payment will be marked as on-time and a late payment fee will not be assessed.
The exception is when a payment is returned with insufficient funds. Q: How can I make a payment and what forms are acceptable? You can make a payment through your credit card online account where you can make a 1-time payment or setup autopay.
You can access your credit card online account through either your East West Bank Online Banking or ezcardinfo. Your card is either blocked, not activated, or over the limit.
Please call the number Q: How can I dispute a transaction? You are not liable for any unauthorized or fraudulent activity on your card. Q: How will I be contacted if my card is compromised?
Please follow the instructions on the voice message, email or text. Your card may be blocked until you respond to the message. If you notice any unauthorized transactions on your card, you may also call Q: Is there an expiration period on the reward points? Rewards Points expire 5 years from the date they were earned. Q: What will happen to my reward points if I close my account? All unused reward points will be forfeited at the time you close your account. Need Help?