First citizens bank careers charlotte nc
: First citizens bank careers charlotte nc
First citizens bank careers charlotte nc | Cash handling experience desired. Responsible for identifying and referring sales opportunities to the appropriate bank partner. Previous cash handling experience is desired. The results may include an accountability for individual contribution as well as team performance. Candidate should hold a Bachelor's degree and have previous credit experience. |
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First citizens bank careers charlotte nc -
This position is responsible for the operational management of one or more branches. Manages a staff of up to 7 sales and service representatives. Processes teller transactions and other customer service requests. Facilitates customer awareness and education of bank capabilities, tools and resources. Responsible for identifying and referring sales opportunities to the appropriate bank partner.
This position supports the sales efforts of a branch team.. Responsibilities: Team Management - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate development and achievement of results.
Regularly and proactively leverage the expertise of bank partners, other managers or team Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs.
Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function.
The results may include an accountability for individual contribution as well as team performance. Position Requirements: Bachelor's Degree with one year experience OR High School Diploma or GED with a minimum 5 years experience in financial services, customer service or bank operations or branch operations management.