First Citizens Bank, East Hicks Street, Lawrenceville, VA To protect our customers and associates, some of our branches may still be operating. First-Citizens Bank & Trust Company lobby hours, directions, reviews, phone number and online banking information for the Lawrenceville Branch office of. Find 56 First Citizens Bank in Lawrenceville, Virginia. List of First Citizens Bank store locations, business hours, driving maps, phone numbers and more.
First citizens bank lawrenceville va -
I call each month asking them to stop. Once they charged the overdraft fee, they closed my account! Customer service is unhelpful. Helpful 7 people found this review helpful Not sure how to choose? Get buying tips about Banks and Credit Unions delivered to your inbox. Email By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.
Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations. I have a savings, a checking and credit card with them. I needed to open an Estate Account for an inheritance. I checked with them to make sure I had all the proper documents. Went to the bank when I received the check and presented my documents.
Their legal department balked because the Letter of Authority from the court was not original. Strange because I had the check in hand. Nothing illegal happening here. This is the 2nd time I have been disappointed by FCB's legal department.
The other time was for a simple Notarized Signature that they would not do because it was a property sale. Went to the UPS Store and got it.
I don't feel like they really want to assist their customers. Apparently, they don't need my business. My bank account was compromised and I called several times and even went so far as to file complaints with the BBB they never responded so the BBB just closes your case. Someone was making large payments on bills from my account and FC called me a liar and said, "Why would someone pay your bills? I explained over and over to them it wasn't me and now they screwed up my credit so bad it'll take years to recover.
The branch in Brookfield is pitiful and the bank manager doesn't call you back, she just goes on vacation and then calls you back 2 weeks later. I never had an issue with Guaranty Bank and they were friendly. I also reported to the CFPB but, they didn't do anything either. I can't believe they allow this bank to exist. Helpful 9 people found this review helpful Twinkle of Blythewood, SC Verified Reviewer Original review: May 12, As a retired Realtor, don't ever go to a bank branch manager for any credit accounts.
They are amateurs. I was produced with HUD statement with three errors on it. Most people would have never caught the errors. I always check the available amount I have before using my card but sometimes they don't add a charge til days later I guess. I went over by 85 cents and deposited money into my acct few hrs later. A few times I was charged over draft and I added up all the charges and one couple occasions I was not over. When I sent a auto draft out and I did not get the money in the bank in time I was charged insignificant funds fee and I understand that.
I did not get the money in the acct in time, that was completely my fault. I submitted everything they requested within 1 business day of request. I got all inspections I Was told to get done. I submitted it. I scrambled to find someone who can do it and put a rush on it. He completed it that day at 6pm, and dropped sample at lab at am next day. Rarely do the loan officers reply to mine or my realtor's emails. Sometimes we have to email the same question times to get a response.
They do not return phone calls. My realtor is still waiting on a return call from last week. I went above loan officer's head and called bank to leave voice mail for her manager last week and haven't received a return call. Today I called again, and this time went above her manager's head, and am awaiting a call. I also submitted emails to the loan officer manager via the website today. They keep dropping the ball, repeatedly, on this.
Not communicative. Not responsive. I will not do business with First Citizens again, ever.They do not return phone calls. I don't feel like they really want to assist their customers. This number identifies the financial institution upon which a payment is drawn. Unsubscribe at any time. Went to the UPS Store and got it. Today I called again, and this first citizens bank lawrenceville va went above her manager's head, and am awaiting a call. The first four digits identify the Federal Reserve district where the bank is located.