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Simmons first online banking -
Wonky and unresponsive. I deleted this mess and will have to settle on the crappy website to look at my checking account. Too bad. Login issues were very troublesome at first but once I got past that and was finally able to get access to my account everything is a breeze. Developer Response , Thank you for your feedback. I am so glad to hear that your experience improved!
Why not lock the card as well? The app is slow to load, often giving server error messages. Online check cashing is not instant as it is with other banks that offer this feature. The app only locks when a password entered does not match.
Your account should be unlocked now. Please update your user ID to avoid lockouts in the future. We recommend that you use an ID for your online banking that is different from any ID you use for other online portals. Also, you can submit a message through the app to update your mailing address if needed. If you need further assistance, please call us at I recently switched over to Simmons a month ago. Once I downloaded the app I noticed when I would make a purchase the money would be taken off my account immediately after the transaction.
But days later when I opened my account I would be in the negative with ridiculous overdraft fees. I had 5 overdraft fees and it left my account in the negative. I started researching online and found that other members of Simmons bank also had this same issue and learned that Simmons intentionally pend transactions so that it would post to your account late so that you would have to pay overdraft fees.